Privacy Policy

Last updated: 8 August 2026

This policy explains what personal information MEX Multi Logistics Services ("we", "us") collects through ffqconnect.com, why we collect it, how long we keep it and the choices available to you. It applies to visitors of this website and to people who contact us through our quotation and enquiry forms.

Information we collect

• Information you give us. Name, company, email address, telephone number, shipment details and any message content you submit through our quotation or contact forms.
• Technical information. IP address, browser type, device type, referring page and pages viewed, collected automatically by our hosting platform and analytics.
• Cookies and similar technologies. Small files placed on your device to remember preferences such as your selected language, and to support advertising.

How we use it

• To prepare and send freight quotations and respond to your enquiry.
• To provide the logistics, customs and consultancy services you engage us for.
• To comply with customs, tax and other legal obligations applicable to freight forwarding.
• To maintain the security of the website and to improve its content and performance.

We do not sell your personal information. We do not send marketing email to people who have only requested a quotation, unless they have asked to receive it.

Advertising and third-party cookies

This website displays advertising served by Google. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this or other websites. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to this site and/or other sites on the internet. Users may opt out of personalised advertising by visiting Google's Ads Settings at google.com/settings/ads, or opt out of third-party vendor cookies at aboutads.info/choices.

Where required by law, advertising and analytics cookies are used only in accordance with the consent choices presented to you. You can also block or delete cookies in your browser settings; some site features, such as the language switcher, may then not work as expected.

Sharing your information

To move cargo we may need to pass your details to carriers, airlines, shipping lines, overseas agents, customs brokers, insurers and government authorities. We share only what is necessary for the shipment or required by law, and we require our partners to protect the information they receive.

Retention and security

Enquiry and shipment records are retained for as long as needed to serve you and to satisfy statutory record-keeping requirements, after which they are deleted or anonymised. Data submitted through this site is stored on managed infrastructure with access restricted to authorised personnel and transmitted over encrypted connections.

Your rights

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Write to us at admin@ffqconnect.com or mmlsconnect@gmail.com and we will respond within a reasonable period.

Children

This website is intended for business users. We do not knowingly collect information from children.

Changes and contact

We may update this policy as our services or legal obligations change; the date at the top shows the current version. Questions can be sent to admin@ffqconnect.com or to MEX Multi Logistics Services, Chennai, INDIA 600094.